Cricket Wireless
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Please Read: Cricket Rewards Announcement

The Cricket Rewards program will end on February 26, 2018 at 5:00 p.m. EST. Cricket Rewards will not accept new participants after November 28, 2017 at 5:00 p.m. EST. Existing participants can continue earning points until January 2, 2018 at 5:00 p.m. EST. Existing participants can claim and redeem points until February 26, 2018 at 5:00 p.m. EST. After that time, Cricket Rewards will be discontinued, there will be no more point redeeming opportunities.

FAQs

General

Why is the Cricket Rewards program ending?
We are discontinuing Cricket Rewards so we can do more of what our customers want. We’ll continue to offer the latest devices with affordable, no annual contract plans on our great, big nationwide 4G LTE network.

Will Cricket have a new rewards program?
No, not at this time.

Points and Rewards

Will Cricket Rewards have the same reward options until the program ends?
Yes, the Cricket Rewards store will continue to offer awesome sweeps, gift cards, refill cards and charity options.

If I have less than 100 points, can I still redeem them?
Yes, we have added a special sweepstakes option for members with less than 100 points. Please check the Cricket Rewards store for details.

How long do I have to redeem my points?
If you have 90 days without activity before Cricket Rewards ends, your points will be processed pursuant to the Cricket Rewards T&Cs. You can claim and redeem points until February 26, 2018 at 5:00 p.m. EST.

I’m missing a redeemed reward. Who can I contact for help?
You’ll find answers to questions and concerns here.

Will I still earn points for paying my bill, activating auto pay, or any other subscriber activities?
Yes, through January 2, 2018 at 5:00 p.m. EST. After that time, there will be no opportunities to earn any new points.

Referrals

Can I still refer friends?
Yes, before January 2, 2018 at 5:00 p.m. EST, after that participants can no longer distribute referral links to friends through Cricket Rewards.

I referred a friend. Will I still get a bill credit?
If you participate in "Refer a Friend," you can get a $25 referral credit if you complete all four (4) steps below:
  1. You referred your friend (sent your friend a message with a unique code provided by Cricket) before January 2, 2018 at 5:00 p.m. EST.
  2. Your friend joins Cricket Rewards within 27 days of the referral.
  3. Your friend activates Cricket service within 27 days after joining Cricket Rewards.
  4. You and your friend maintain Cricket service for 60 days after step 2 and step 3 are complete.


I was referred to Cricket by friend. Will I still get a bill credit?
You can receive a $25 referral credit if you complete all four (4) steps below
  1. Your friend (an existing Cricket customer) referred you before January 2, 2018 at 5:00 p.m. EST by sending you a unique code provided by Cricket.
  2. You join Cricket Rewards within 27 days of the referral.
  3. You activate Cricket service within 27 days of joining Cricket Rewards.
  4. You and your friend maintain Cricket service for 60 days after step 2 and step 3 are complete.

To review these steps, or for more information, see the Cricket Rewards Terms & Conditions.

Apps and Digital Properties

Can I still use the Cricket Rewards app?
Yes, you can still use the Cricket Rewards app through February 26, 2018 at 5:00 p.m. EST, but all point-earning opportunities will end on January 2, 2018 at 5:00 p.m. EST.

I deleted the Cricket Rewards app. Can I download it from an app store again?
Yes. You can also access Cricket Rewards online.